Frequently Asked Questions

Can I pick up my order?

Yes! We offer a free pickup option in the Vancouver area. You’ll receive an email as soon as your order is ready for pickup.

Are your products nut-free?

We have a few products that are nut-free: all our face care products are nut-free.

Bath Oils, Salt Scrubs, Bath Fizzies, Essential Oil Roll Ons do not contain nut-based ingredients too.

What's your most popular soap?

Our most popular Zoap (soap) is the one you choose! Seriously. It's important to choose a soap that resonates with you.

What's so special about your soaps?

All products contain only the highest quality, naturally therapeutic essential oils that are food-grade. All of our products are people/earth friendly, and are never tested on animals. Most importantly; all of our products contain joy!

What's is saponification?

Saponification is the process of making soap where a catalyst is used to allow the oil and water to form a solid. The basic need of soap is to clean the body. The scents of the soaps are designed to balance emotion, inviting you to balance emotion, both physical and mental.

What's different about pure essential oils?

Essential oils are derived from nature. With the pure essential oil blends, the breath deepens and flashes the moment to you. This natural awareness creates a meditation that expands your feeling of connectivity. When authentic listening happens from within you, energy increases, and you’re inspired from the inside out!

I have a question that isn't answered here.

Please email us anytime at or send a request here.